FAQs

Questions about our services


  • What is Iron decontamination?

    Iron decontamination, also known as iron remover or iron fallout removal, is a process used for car detailing to remove iron particles and contaminants embedded in the paint and wheels of a vehicle. These particles, often from brake dust, industrial pollution, and rail transportation, can cause rust, discoloration, and damage to the car's surface if left untreated. A primary indicator that the product is working is a color change, often to purple or red. Clay bars or mitts can be used to physically remove remaining embedded contaminants. 

    Frequency of use:

    The need for iron decontamination depends on your environment and driving conditions. Vehicles in high-traffic areas, near industrial zones, or driven on highway tend to accumulate more contamination. A general recommendation is to decontaminate your paint every few months, with wheels requiring more frequent attention due to constant brake dust buildup.

  • What is a clay bar?

    A clay bar treatment is a car detailing step used to remove contaminants from the paint surface. It's like a gentle "eraser" that removes stuck-on dirt, road grime, and even over-spray from the paint, leaving the surface smooth and clear. This process is essential before polishing or waxing, as it ensures a clean and smooth surface for the best possible results.

    Here's a more detailed explanation:

    What it does:

    Clay bars are designed to lift and remove contaminants that are embedded in the paint's clear coat. These contaminants can include things like tree sap, bug guts, stubborn bird droppings, road tar, brake dust, and industrial fallout.

    Why it's important:

    Without removing these contaminants, they can create a rough texture, prevent wax and polish from adhering properly, and even damage the paint over time.

    How it works:

    The clay bar is typically used with a lubricant (often a detail spray) to create a smooth, gliding action across the paint. The clay bar's unique composition allows it to grip and lift the contaminants, which are then embedded into the bar itself.

    When to use it:

    Clay bar treatments are often done as a part of a full detail, before paint correction or waxing, to ensure a smooth and glossy finish.

    Benefits:

    A clay bar treatment can enhance the shine of a car, make the paint feel silky smooth, and prepare the surface for subsequent detailing steps like a paint sealant wax, or ceramic coating.

  • What is paint sealant?

    A paint sealant is a protective coating applied to a vehicle's clear coat to shield the paint from environmental elements and enhance its shine. It's a synthetic product that bonds to the paint surface, forming a durable barrier against dirt, water, UV rays, and other contaminants. Sealants typically offer longer-lasting protection than waxes, often lasting for several months.

  • How can I schedule an appointment?

    Easiest and most convenient way is here on the website. Be sure to book 24 hours or more in advance. 

  • Is payment necessary before service?

    There is a 25% deposit required. It is non-refundable.

  • Do you offer same-day service?

    No. All appointments must be booked 24 hours or more in advance.

  • Can you remove scratches and swirl marks?

    We can remove all swirl marks and minor scratches. If the scratch is past the clear coat, I would recommend a body shop.

  • Do you offer ceramic coating or other protective coatings?

    Yes, we provide ceramic protection for all vehicles, wax, and paint sealant buff.

  • What is interior conditioning and tire dressing?

    Interior conditioning is to protect and maintain the appearance of interior surfaces like dashboard, door panels, and seats. Interior dressings often contain protectants that shield against UV damage, fading, and cracking. They can also restore a clean, satin look, hydrate surfaces, and repel dust and light dirt.

    Tire dressing:

    To enhance the appearance of tires, making them look clean, dark, and glossy, and to provide some protection against the elements. Tire dressings often contain ingredients that create a shiny or matte finish and can repel dirt and contaminants. Some may also offer UV protection.

  • Do you offer headlight restoration?

    Yes, restoring headlights improves visibility, especially in low-light conditions, which can help prevent accidents.

  • Do I need to present during the detail?

    No you do not. Most customers are gone through out the day, and some are home. It's a little bit of both. Some leave notes with well written instructions too. You can schedule appointments at your convenience, fitting detailing into your busy schedule without disrupting your day. 

  • Will the detailer need anything from me (e.g., access to water or electricity?

    Most mobile detailer rely on the customer's water and electricity supply, and some prefer to bring their own equipment. It's a common practice for detailers to use the customer's resources, and most customers dont' mind. 

  • What if it rains on the day of my appointment?

    If it rains on the day of your auto detailing appointment, the appointment will likely need to be rescheduled. Detailers typically check the weather forecast and will contact you to reschedule if rain is expected, ensuring the detail can be completed safely and effectively.

  • What are your service areas?

    Houston, Sugarland, Pearland, Missouri City, Spring, Pasadena, Jersey City, Richmond/Rosenberg, Katy, Kingwood

  • How long does a detail take?

    A car detail can take anywhere from 3 to 8 hours, depending on several factors. A full detail, including both interior and exterior, typically requires 4-7 hours for professionals and 5-8 hours for DIY detailing. Factors like the vehicle's size, its current condition, and the specific services requested all play a role in the total time. 

  • How often should I have my car detailed?

    A car should ideally be d etailed every 4-6 months for most drivers. However, the optimal frequency can vary based on several factors like driving conditions, enviroment, and personal preferences. For example, if you frequently drive on dusty or muddy roads, have pets or kids in the car, or live in an area with harsh weather, you might need more frequent detailing, possibly every 2-3 months. Less frequent (every 6+months) for those who garage their car, drive infrequently, and have minimal exposure to the elements. 

  • Do you offer discounts or loyalty programs?

    We offer 25% off of the Full Detail for first time customers when checking out. For the basic detail, we shampoo all floor mats for free. We will shampoo your carpet floors if you have hard plastic floor mats at no extra cost. We value are customers and enjoy giving back.

  • Can you remove pet hair or other specific stains?

    Absolutely! Removing pet hair is one of our specialties. This is done with all details at no extra cost with all details whether it be the Full Detail or the Basic Detail. Some stains can be tough to tackle and we do are best to eliminate them. The steamer we use always does the job!


* Our basic car detail, including a wash, vacuum and all the perks typically takes between 3-4 hours. The exact time can vary based on the car's size, condition, and the level of detailing requested. For a more in-depth detail, including paint sealant, or extra interior shampooing, it could take longer, potentially 5 hours or more.

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